Authentication Server Error
Failure Info


This could be owing to one of the below reasons:
- The User ID/Domain you have entered is invalid. Please enter the proper details and try again.
- The Certificate you have selected is invalid. Please try again.
- If the problem persists, please contact EnetBanking Support (enetbanking.support@hdfc.bank.in) with the error code mentioned below and/or this screen shot.
 

Authentication Server Error
Failure Info


This could be owing to one of the below reasons:
- The User ID/Domain you have entered is invalid. Please enter the proper details and try again.
- The Certificate you have selected is invalid. Please try again.
- If the problem persists, please contact EnetBanking Support (enetbanking.support@hdfc.bank.in) with the error code mentioned below and/or this screen shot.
 

Authentication Server Error
Failure Info


This could be owing to one of the below reasons:
- The User ID/Domain you have entered is invalid. Please enter the proper details and try again.
- The Certificate you have selected is invalid. Please try again.
- If the problem persists, please contact EnetBanking Support (enetbanking.support@hdfc.bank.in) with the error code mentioned below and/or this screen shot.
 

Authentication Server Error
Failure Info


This could be owing to one of the below reasons:
- The User ID/Domain you have entered is deleted. Please enter the proper details and try again.
- If the problem persists, please contact EnetBanking Support (enetbanking.support@hdfc.bank.in) with the error code mentioned below and/or this screen shot.
 

HTTP Bad Request
Failure Info

The HTTP request is invalid for processing


 

Page Not Found
Failure Info

Requisite URL Not Found.
Please contact helpdesk for further details.

 

Http Method Not allowed
Failure Info

The HTTP request method is not allowed


 

Request Entity Too Large
Failure Info

The request entity is too large to be processed by the server


 

Digital Signature Not Found
Failure Info

Your digital signature of the transaction is missing, please try again.


 

Digital Signature Not Found
Failure Info

Your digital signature of the transaction is missing, please try again.


 

Signature Verification Failure
Failure Info

You have chosen the wrong digital certificate for digitally signing your transaction.
Please select the correct certificate for signing / check certificate settings on your browser.

 

Signature Verification Failure
Failure Info

You have chosen the wrong digital certificate for digitally signing your transaction.
Please select the correct certificate for signing / check certificate settings on your browser.

 

Digital Signature Not Found
Failure Info

Your digital signature of the transaction is missing, please try again.


 

Certificate Mismatch
Failure Info

Please retry using correct User ID/Domain and Certificate details.

Please Click Here to learn more about this error.
 

Certificate Mismatch
Failure Info

Please retry using correct User ID/Domain and Certificate details.

Please Click Here to learn more about this error.
 

Access Denied
Failure Info

You are denied access.

Please Click Here to learn more about this error.

 

Access Denied
Failure Info

You are denied access for not being registered.

Please Click Here to learn more about this error.

 

Access Denied
Failure Info

You are denied access for not being registered.

Please Click Here to learn more about this error.

 

Session Timeout
Failure Info

Your session has timed out. Please Click Here to relogin.


 

Session Timeout
Failure Info

Your session has timed out. Please relogin choosing the correct user ID / Domain.


 

Access Denied
Failure Info

You are not allowed to access this page due to the following reason(s).
The Url was configured for S2SA and cannot be accessible using HTTPS channel


 

Access Denied
Failure Info

You are not allowed to access this page due to the following reason(s).
The Url was configured for S2SA and cannot be accessible using HTTPS channel


 

Access Denied
Failure Info

You may experience this problem due to one of the following reasons.
1. You are not logged in
2. Browser SSL session renegotiation inconsistency.
3. Internal Configuration error.

Access Denied
Failure Info

You may experience this problem due to one of the following reasons.
1. You are not logged in
2. Browser SSL session renegotiation inconsistency.
3. Internal Configuration error.

Access Denied
Failure Info

Plese relogin choosing the correct User ID / Domain ID


 

Authentication parameter(s) mismatch
Failure Info

You are denied access since the login credentails does not match your digital certificate.
Please verify that you choose proper User ID/Domain and certificate to login.
Please Click Here to learn more about this error.


 

Certificate Mismatch
Failure Info

Please relogin using correct USER ID/DOMAIN


 

Internal Server Error
Failure Info

An internal server error has occurred.


 

Service Unavailable
Failure Info

Due to a scheduled maintenance activity, system will not be available, Regret the inconvenience caused.
Thank you for choosing ENET HDFC Bank Corporate Internet banking services.
 

Gateway Timeout
Failure Info

Server is unable to send response.
Please try again after some time.
 

Server Busy
Failure Info

Server is unable to complete the request due to server overload.
Please try again after some time.
 

Server Busy
Failure Info

Server is unable to complete the request due to server overload.
Please try again after some time.
 

Http Version Not Supported
Failure Info

The HTTP protocol version used by the browser is not supported


 

Access Denied
Failure Info

Login Carrier Url access not permitted


 

Access Denied
Failure Info

Login Precursor Url access not permitted


 

Certificate Error
Failure Info

Your digital certificate has been revoked by your issuer.


 

Certificate Error
Failure Info

Your digital certificate has been revoked by your issuer.


 

Access Denied
Failure Info

You are temporarily suspended from accessing the service


 

Access Denied
Failure Info

The digital certificate used for authentication is expired or not yet valid


 

Login Failure
Failure Info

The digital certificate used for authentication is not registered.
If the certificate is just renewed, please use the new digital certificate.

Please Click Here to learn more about this error.

 

Digital Certificate Missing
Certificate Info

You have not chosen your digital certificate to access the banking application. Please choose a valid digital certificate to access your account.
Please Click Hereto learn more about this error.

Digital Certificate Missing
Certificate Info

You have not chosen your digital certificate to access the banking application. Please choose a valid digital certificate to access your account.
Please Click Hereto learn more about this error.

Invalid request
Failure Info

The request is not valid.


 

Login Failure
Failure Info

Digital Certificate used for authentication is not Registered.


 

Login Failure
Failure Info

Your account is currently suspended.


 

Login Failure
Failure Info

The certifying authority that issued your digital certificate is not trusted.
Please Click Hereto learn more about this error.

 

Login Failure
Failure Info

The certifying authority that issued your digital certificate is not trusted.
Please Click Hereto learn more about this error.

 

Digital Certificate Expired
Certificate Info

The digital certificate mapped to your account is expired.
If you have already applied for renewal please click here to download your latest digital certificate.
 

Digital Certificate Expired
Certificate Info

- The digital certificate which is mapped to your User id is EXPIRED.

- Please Click on the link received in Email and follow the simple steps highlighted for creating & installing the new Certificate.

- In case of any assistance, kindly contact your local ENET Support team.

Digital Certificate Expired
Certificate Info

- The digital certificate which is mapped to your User id is EXPIRED.

- Please Click on the link received in Email and follow the simple steps highlighted for creating & installing the new Certificate.

- In case of any assistance, kindly contact your local ENET Support team.

Digital Certificate Updated
Certificate Info

The digital certificate for your account has been updated in the system following your renewal request. Please re-login to download your renewed certificate and continue banking with us.

SSLV3 Version not supported
Unsupported SSL Version

This website wont support SSLV3 protocol. Please update the version in the browser to TLS
Note:Steps For Enabling TLS
1.On the Internet Explorer main menu, select Tools > Internet Options.
2.In the Internet Options box, select the Advanced tab.
3.In the Security category, check Use TLS 1.0, Use TLS 1.1, and Use TLS 1.2 (if available).
4.Click OK
5.Exit and restart Internet Explorer.

SSLV3 Version not supported
Unsupported SSL Version

This website wont support SSLV3 protocol. Please update the version in the browser to TLS

Note:Steps For Enabling TLS
1.On the Internet Explorer main menu, select Tools > Internet Options.
2.In the Internet Options box, select the Advanced tab.
3.In the Security category, check Use TLS 1.0, Use TLS 1.1, and Use TLS 1.2 (if available).
4.Click OK
5.Exit and restart Internet Explorer.

SSLV3/TLS1.0 Version not supported
Unsupported SSL/TLS Version

This website wont support SSLV3 protocol. Please update the version in the browser to TLS

Note:Steps For Enabling TLS
1.On the Internet Explorer main menu, select Tools > Internet Options.
2.In the Internet Options box, select the Advanced tab.
3.In the Security category, check Use TLS 1.0, Use TLS 1.1, and Use TLS 1.2 (if available).
4.Click OK
5.Exit and restart Internet Explorer.

SSLV3/TLS1.0/TLS1.1 Version not supported
Unsupported SSL/TLS Version

This website wont support SSLV3, TLS1.0 or TLS1.1 protocol. Please update the version in the browser to TLS 1.2

Note:Steps For Enabling TLS
1.On the Internet Explorer main menu, select Tools > Internet Options.
2.In the Internet Options box, select the Advanced tab.
3.In the Security category, check Use TLS 1.1, and Use TLS 1.2 (if available).
4.Click OK
5.Exit and restart Internet Explorer.

Authentication Failure
Failure Info

User entered OTP is incorrect.
Please enter the correct OTP.
 

Authentication Failure
Failure Info

OTP is missing.
Please enter the correct OTP.
 

Authentication Failure
Failure Info

User authentication factor is either suspended / blocked / deleted.
Please contact the support team and reactivate your authentication to continue with the services.
 

Internal Failure
Failure Info

Unable to serve requests. Please try after some time.
Please contact the support team if the problem persists for a longer time.
 

Login Failure
Failure Info

Please complete the registration by logging in from a PC-browser.
 

Authentication Failure
Failure Info

User is denied to authenticate.
 

Request Failure
Failure Info

Request is incomplete.
 

Authentication Failure
Failure Info

Authentication method is incorrect.
Please choose a valid authentication method: either two factor / three factor.
 

Authentication Failure
Failure Info

All the authentication factors mapped are blocked.
Please contact the support team for reactivation.
 

Authentication Failure
Failure Info

Authentication factors are insufficient to perform three factor authentication.
You may experience this problem due to one of the following reasons.
1. Any authentication factor might not be in active state.
2. Any authentication factor might not be mapped properly.
3. Internal Configuration error.
Please contact the support team to continue with the services.
 

Internal Failure
Failure Info

Internal Configuration error.
Please contact the support team to continue with the services.
 

Access Denied
Failure Info

User machine IP does not match with the IPs trusted for this user.
 

Access Denied
Failure Info

Unknown IP address
 

IP white-listing enabled, please contact ENET support desk to map your IP address

Authentication Failure
Failure Info

Additional authentication required.
 

Access Denied
Failure Info

You are denied access for not having completed self registration.